When the forecast changes or you left the rain jacket at home, High Altitude is the answer. And when it's not an emergency, it's still where the hiking-shoes conversation actually starts in Cloudcroft. High Altitude celebrates its 30th Anniversary this year.

310 Burro · Patagonia · Merrell · Hoka · bikes · maps · posted hours you can plan around
Four layers · daily

What's in the shop

Footwear and outerwear drive the gear side; bikes occupy their own floor space; the boutique section runs alongside; maps and small gifts round out the store. Specific inventory rotates — call before planning around a particular brand.

What I'd buy

Your first visit
"A pair of hiking shoes — Merrell, Hoka, or Patagonia on the floor. The one item where this shop genuinely beats ordering online."

Hiking footwear · fit-checked

Trail prep
"A local trail map and a fleece or rain layer. The two items that determine whether a Cloudcroft hike goes smoothly — available under one roof, fifteen minutes in and out."

Map + outerwear layer

Gift that reads outdoor
"Sunglasses, or a boutique piece from the women's section. Both are the kind of pickup that travels better than a themed souvenir."

Sunglasses or boutique piece

Posted on official site

Hours

Open seven days. Monday–Thursday 10 AM – 5:30 PM; Friday–Saturday 10 AM – 6 PM; Sunday 10 AM – 5 PM. Source is the shop's own website — one of the more reliable schedules on Cloudcroft's retail map.

Sunday10:00 AM – 5:00 PMToday
Monday10:00 AM – 5:30 PMToday
Tuesday10:00 AM – 5:30 PMToday
Wednesday10:00 AM – 5:30 PMToday
Thursday10:00 AM – 5:30 PMToday
Friday10:00 AM – 6:00 PMToday
Saturday10:00 AM – 6:00 PMToday
310 Burro Ave

Where you'll find it

On the main Burro Avenue walkable strip, in the 300 block. Directly on foot from Coco Blu (94 Little Glorietta, one block off), Poke The Bear (Burro), and Aspen & Ivy (Burro courtyard).

Address & directions

310 Burro Ave
Cloudcroft, NM 88317

Get directions →

Decision aid

Good for · skip if

What the outfitter handles well, and when to aim somewhere else on the avenue.

Good for

  • Forgot rain jacket, fleece, or hiking shoes
  • Pre-hike map + footwear + layer run
  • Mountain-bike pre-purchase browse
  • Weather-appropriate gear at 8,676 ft
  • Gift shoppers who want outdoor, not souvenir
  • Visitors who want Patagonia / Merrell / Hoka options in-town

Practical notes

Bike rentals — read this first

Chamber materials describe High Altitude as doing bike rentals. The shop's own current bicycles page says it's not offering rentals for the season. Policy shifts — but if rentals matter to your trip, call (575) 682-1229 before planning around them. Don't trust third-party directories on this one.

Hours & seasonal rhythm

Mon–Thu 10–5:30 · Fri–Sat 10–6 · Sun 10–5, per the official site. These are posted and consistent. Seasonal adjustments happen; a quick call is still cheap insurance before a timed trip.

Maps & staff

Free local trail maps at the counter plus maps available for purchase — this is Cloudcroft's best on-foot map supplier. Staff are informed and will sketch out trail routes if you ask.

Parking, payment & accessibility

On-street parking along Burro Avenue. Card and cash accepted. Specific accessibility details for the 310 Burro unit aren't documented; confirm before relying on it.

Editor's take

"High Altitude earns the tout because it's genuinely useful, not because it's picturesque. The forecast changes on Cloudcroft trails roughly every hour in the wrong season, and this is the store that sends you back out prepared. Build it into the day — map, footwear, layer — and then let Burro Avenue do the rest."

More on Burro Avenue

Three peer shops on the same walkable strip — or jump back to the full shopping guide for all 25.