Owner James Jackson grew up in Lockhart, Texas, and spent 30 years working at his father’s
car dealership. After Chrysler’s 2009 bankruptcy and the loss of the family franchise,
Jackson moved to New Mexico and opened Mad Jack’s Mountaintop BBQ the weekend before
Memorial Day 2015. His method is simple: salt, pepper, wood, fire. He drives 644 miles every six
to eight weeks to source Central Texas post oak.
Manager Chris Shaw has been with Mad Jack’s for eight years and runs the operation when
Jackson is away.
As of March 2026, the Cloudcroft restaurant and building are listed for sale at $2.5 million, and
Jackson is building a second location in Texas near Johnson City. Both Jackson and Shaw have
told the Cloudcroft Reader the Cloudcroft restaurant is not closing.